Support
Help when you need it.
Find quick answers or email us with your iPhone model, iOS version, app version, and a short description of what happened.
Email support
For bug reports, purchase help, privacy questions, or feedback.
hello@rcconstante.devFrequently asked questions
Where does WaitBefore store my purchase data?
Purchase records, selected photos, nickname, currency, and preferences are stored locally by the app on your iPhone. WaitBefore does not currently provide account-based cloud sync.
Why did I not receive a cooling-down reminder?
Open WaitBefore Settings and confirm Notification is enabled, then check iOS Settings → Notifications → WaitBefore. Focus modes, Low Power Mode, device time changes, and notification summaries may affect delivery.
How do I change the currency?
Open WaitBefore Settings, choose Currency, then select the currency you want. New and existing amounts are displayed with the selected currency symbol; WaitBefore does not perform exchange-rate conversion.
How do I restore Premium?
Open Settings → WaitBefore Premium → Restore purchases while signed into the same Apple ID used for the original purchase.
Can I move my data to another iPhone?
WaitBefore is currently local-first and does not provide account sync. An encrypted Apple device backup may include app data, but availability and restoration depend on your iCloud or Finder backup settings.
How do I delete a purchase record?
Open the purchase and use its available delete action. If no delete action is shown for that state, contact support and include your app version and iOS version.
Before contacting support
Force-close and reopen WaitBefore, confirm the app is current, and verify photo or notification permission in iOS Settings. Never email payment-card details, Apple ID passwords, device passcodes, or sensitive photos.